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Privacy Policy

Privacy Policy

This Privacy Policy explains how Cycle Revive processes personal data when you use the website, contact us, request bicycle servicing, or visit the workshop in connection with general bicycle repairs and maintenance.

Terms of Service Contact
Effective Date As stated in policy
Scope All users of our services
Questions Contact
01

How We Use Information

We use personal data to respond to service inquiries, schedule and manage bicycle intake, carry out inspections, prepare quotes, obtain approval for additional work, complete repairs and adjustments, provide collection summaries, process payments, maintain records, operate the website, improve basic functionality, and meet legal or accounting obligations. We may also use contact information to send seasonal maintenance reminders where permitted and where the communication is relevant to prior service activity.

Processing is limited to ordinary workshop, website, and compliance functions.
02

Service Providers and Partners

We may share personal data with payment processors, website hosting or technical support providers, communication tools, and other operational vendors that help us run the website and manage workshop services. These parties may process data only for the purposes we specify and are expected to handle it under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their role.
03

Legal Disclosures

We may disclose personal data when required by law, court order, or a lawful request from public authorities. We may also share information where disclosure is necessary to protect our rights, prevent fraud, address security issues, or support the administration of a service dispute.

Legal disclosure is limited to what is necessary and proportionate.

Contact Information

Email contact
[email protected]
Telephone contact
+994 60 126 55 76
Postal address
9, Eyvaz Qələmçəli Küçəsi, Ağstafa, AZ
Privacy contact
Use the contact details below for privacy questions or requests about this notice.
Contact Page

Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. You may also object to processing in some circumstances. Where a request cannot be fully granted, we will explain the reason in general terms.

Available rights depend on the nature of the data and the legal basis for processing.

To make a privacy request, provide enough information for us to identify the relevant record and confirm your identity. We may ask for additional details if needed to protect your information and to process the request accurately. If a request concerns service records, we may need to keep limited information for legal or operational reasons.

Requests may require verification before we disclose or change personal data.

We retain personal data for the period needed to handle the inquiry, complete the service, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer needed, we delete it or anonymize it where practical. Some records may be kept longer if required by law or if they are needed to document completed work.

We keep information only for as long as it is needed for service, recordkeeping, or legal purposes.

If we make material changes, we will update the policy text on the website and may provide an additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.

We may revise this notice when our practices, services, or legal obligations change.
01 · Collection

Information We Collect

We may collect contact details, service inquiry information, bicycle intake details, appointment preferences, communication records, inspection notes, quote approvals, payment-related records, and limited technical data such as device and browser information. Where a bicycle is brought in for service, we may also process information needed to identify the work requested and to document the condition of the bicycle before and after repair.

The information collected depends on the service request and the way the website is used.
02 · Sources

How We Collect Information

We receive data from website forms, phone or email inquiries, workshop drop-ins, service intake discussions, inspection and repair records, payment processing, and basic website analytics or log files. We may also generate internal records from the service process, including inspection summaries, work notes, and collection summaries.

Most information comes directly from the customer during booking, intake, or follow-up communication.
03 · Cookies

Cookies We Use

We may use essential cookies to support site functions, preference cookies to remember basic settings, and analytics cookies to understand how the website is used. Cookies may be session-based or persistent depending on their purpose. We do not use cookies to collect more information than is reasonably needed for website operation and service administration.

Cookie use is limited to common operational and analytical purposes.
04 · Controls

Cookie Controls

We use standard cookie controls to support site operation and basic measurement. Users can manage cookies through their browser settings and, where available, through on-site preference tools. Disabling certain cookies may affect form handling, session continuity, or other website features.

Browser settings can usually limit or remove cookies, although some site functions may be affected.